We are available to troubleshoot, maintain and inform the customer on the status of the current network and possible expansions, everything from new security implementation to complete redesign.
These services are available on a per call basis or in the form of a service contract. Typical contracts involve, regular network checking, adding and removing of IP´s, subnet maintenance, domain setup and website maintenance, troubleshooting and resolving of problems on the network, troubleshooting of related hardware attached to the network, setup and changes to security polices, adding and removing of users, implementing filtering and anti-spam solutions. Each contract is customized to the respective network and its needs.
We also carry maintenance for vender´s hardware, e.g. IP TV systems, under strict certification from the supplier. Our team members responsible to execute periodic maintenance at site, are trained and certified by the vender. We take full responsibility in case of emergency and our support team can be reached 24/7.